Legal terms and conditions governing the use of polarluxor's services
Last updated: 15th January 2026
These Terms of Service ("Terms") govern your use of the polarluxor analytics platform, website, and related services (collectively, the "Services") provided by polarluxor S.A., a Portuguese company with registration number 628574349 ("polarluxor", "we", "us", or "our").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services. These Terms apply to all users of our Services, including salon owners, spa operators, and other beauty industry professionals.
polarluxor provides salon revenue performance analytics tools designed specifically for beauty salons and spa businesses. Our Services include:
To access certain features of our Services, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.
You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. If you are using our Services on behalf of a business, you represent that you have the authority to bind that business to these Terms.
When using our Services, you agree to:
Your use of our Services involves the collection and processing of data related to your salon operations. Our collection, use, and protection of your personal and business data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the data practices described in our Privacy Policy.
You retain ownership of your business data, and we will not use your data for any purpose other than providing our Services unless you give us explicit consent. You are responsible for ensuring that any data you provide to us is accurate and that you have the right to share such data with us.
Our Services are provided on a subscription basis with fees as specified in your service agreement or as displayed on our website. Payment terms include:
The polarluxor platform, including all software, technology, content, and materials, is the exclusive property of polarluxor and is protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to use our Services solely for your business purposes in accordance with these Terms.
You may not copy, modify, distribute, sell, or lease any part of our Services, nor may you reverse engineer or attempt to extract the source code of our software. All trademarks, service marks, and logos used in connection with our Services are the property of their respective owners.
We strive to provide reliable and continuous access to our Services, but we cannot guarantee uninterrupted availability. We may modify, suspend, or discontinue any aspect of our Services at any time, with or without notice, though we will make reasonable efforts to provide advance notice of significant changes.
We regularly update our Services to improve functionality and add new features. These updates may be automatic and do not require your consent, though material changes to core functionality will be communicated to you.
To the maximum extent permitted by law, polarluxor shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our Services.
Our total liability to you for all claims arising out of or relating to these Terms or our Services shall not exceed the amount paid by you to polarluxor in the twelve (12) months preceding the claim. Some jurisdictions do not allow the exclusion or limitation of liability, so these limitations may not apply to you.
Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our Services will be uninterrupted, error-free, or completely secure. You acknowledge that your use of our Services is at your own risk, and you are solely responsible for any damage to your computer system or loss of data that results from your use of our Services.
You agree to defend, indemnify, and hold harmless polarluxor, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our Services, your violation of these Terms, or your violation of any third-party rights.
These Terms shall be governed by and construed in accordance with the laws of Portugal, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Porto, Portugal, and you hereby consent to personal jurisdiction and venue therein.
If you are a consumer residing in the European Union, you may also bring proceedings in the courts of your country of residence, and nothing in these Terms affects your rights as a consumer under applicable EU consumer protection laws.
You may terminate your account at any time by contacting us or through your account settings. We may suspend or terminate your account immediately, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination, your right to use our Services will cease immediately. We will provide you with the opportunity to export your data for a period of 30 days after termination, after which your data may be permanently deleted. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
We encourage you to contact us first to resolve any disputes. If we cannot resolve a dispute through direct communication, any disputes arising out of or relating to these Terms or our Services shall be resolved through binding arbitration in accordance with the Portuguese Arbitration Law, conducted in English in Porto, Portugal.
Notwithstanding the foregoing, we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
These Terms, together with our Privacy Policy and any other legal notices published by us on our Services, constitute the entire agreement between you and polarluxor concerning our Services and supersede all prior or contemporaneous communications and proposals between you and us.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the new Terms.
If you have any questions about these Terms, please contact us:
Email: legal@polarluxor.top
Phone: +351 227 034 817
Post:
polarluxor S.A.
Legal Department
Avenida Almirante Reis 230
4027-650 Porto, Portugal